FAQ
Tianhui Amazon Store (US) :https://www.amazon.com/s?i=merchant-items&me=A3RU1K9FAJKH3U
Tianhui Amazon Store (CA) :https://www.amazon.ca/s?me=A3RU1K9FAJKH3U&marketplaceID=A2EUQ1WTGCTBG2
Tianhui Amazon Store (MX) :https://www.amazon.com.mx/s?me=A3RU1K9FAJKH3U&marketplaceID=A1AM78C64UM0Y8
Tianhui Alibaba Website
Store ① :https://tianhui.en.alibaba.com/
Store ② :https://tianhuicn.en.alibaba.com/
Tianhui YouTube Channel : Tianhui Custom Packaging
1. Are you a factory or trade company?
A: We have been engaging in the packaging and printing field for 11 years. We have 3 high standard factories with a full set of advanced production equipment, which covers 6000 square meters for canister, box, and bag.
2. Do you have stock, can I take a sample? How to take a sample?
A: Yes, most of our items are in stock, if you need to take a sample, just tell us the item, size, color, and quantity, so that we could check the delivery cost for you. After you confirm the cost, we will create the order on Alibaba.
3. What is the MOQ?
A: As most items are in stock, so MOQ is only one carton, the quantity per carton is different for different items and sizes. But if need to custom the size, material, color, the MOQ will be much higher, pls contact us for the details.
4. What is your production lead time?
A: For the existing item in stock without any custom logo, we can send out the goods in 2 days. If you need to custom logo on our existing stock items, the leading time for engraving, printing is about 5-7 days. If you need to custom new size, color, material, the leading time is about 20- 25 days after deposit is paid.
5. Can you do design for us？How can we proceed if we need to custom our logo on your existing items?
A: You can send us your logo file or text content if you want to do a sticker or print on our existing items. The file should be in PDF, AI, EPS format. Then our designer will help you to do a simple design and do a free mockup for you to check the effect.
